WILL THERE BE a Battery Replacement Policy?
What’s Element Vape? An area online e-commerce store which allows you to choose from thousands of different herbal choices. The web site describes their product because the “estrogenic nicotine alternative available in liquid form.” So how exactly does it work? When you go to the website, you will see a large number of selections, such as fruity, floral, traditional, and exotic flavors.
As a customer, you may want to find out about their shipping options, return policy, privacy policies, FAQs, and much more. Please note that we make an effort to be an accommodating, helpful, and informative site for all our customers. Assuming you have any extra questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How do i order online? To put your order, simply login at Element Vape, select the product you desire, and follow the prompts. For questions, or if you want to place an order, please note that you may have to contact their support team. As well as email, you can also use the telephone. Please note that our phone hours are Monday – Friday, Eastern Standard Time. They are usually open in the event of server outages, so you may want to call of these times.
Can I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order could be cancelled or returned within the first thirty days without incurring any extra charges. In addition, if you would like to cancel your account, you will greatly appreciate the shipping refund. Our website does not allow customers to leave a poor feedback after they have ordered through our website, and exactly the same goes for placing an order through our contact number.
Can I track my order? Yes, we do supply the tracking information for all orders. This consists of our shipping address submissions. Please note that people cannot accept returns on goods that have arrived to your door without our express prior approval.
Are there any other ways to earn reward points or cash back from my Element Vape purchase? Yes, as mentioned above, we can pay one to encourage repeat purchases. Additional cash back or discount promotions can be found through our website. If you are a loyal customer, we will reward you with a lot more discounts, free gifts or merchandise, as well as cash. We are focused on offering our customer support professionals with training and education on our products, along with providing them having an extensive library of educational material, including videos and printed resources.
Will there be an alternative way to earn reward points or cash return? Yes, you should use your credit or debit card to get items from our website. Once you have completed your purchase, you might enter your user id and pin number to redeem your reward points. Please note that you will not receive cash return or discount on the purchases of electronics items made using your charge card. Only those Reward Points redeemed for Black Friday merchandise will qualify for rewards.
Do I get free shipping on my order? Yes, you will receive free shipping on all orders, no matter your shipping address. We are still working on adding additional reward options, such as for example gift cards and free shipping options, so check back soon.
Think about refunds and exchange policies? We’ve policies and procedures set up for returning items you could be unhappy with. Please be aware that upon delivery, standard shipping rates apply to all U.S. destinations. Also, due to internet sites employing Adult Signature, free shipping and replacement charge aren’t applicable on certain orders, such as for example those requiring assembly.
Where may i contact the Customer Service department? Our phone number is easily available on our home page. In case you have any further questions, you might contact us whenever by e-mail, phone, or regular mail. In addition, we encourage customers located within eBook readers like the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as for example netbooks and other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with our product or should you have questions about our services, you need to contact us at anytime.
Is there a warranty or guarantees? Our policy would be to offer a lifetime warranty on all of our products, which covers replacement or repair for defects in Disposable Vape materials or workmanship for a complete year from the date of purchase. Should you experience any harm or defect when using our products, you need to notify us right away in order to get yourself a proper replacement.